Then one day, when I was in my early twenties, I was sitting in a seminar listening to a highly regarded professional speaker. He was sharing great information, and he was obviously very intelligent. Nevertheless, the audience was restless, fidgeting, and bored—a woman sitting near me had actually fallen asleep. It was painfully obvious that no one was able to pay attention. I knew that the information he wanted to communicate was valuable, so why didn’t anyone feel compelled to listen?
Suddenly, it came to me! He simply lacked the one component that must exist in order for one human being to feel emotionally moved, inspired, and safe with another human being: the ability to make a connection. I made an earthshaking distinction: communication is merely an exchange of information, but connection is an exchange of our humanity. –Get Off Your “But”: How to End Self-Sabotage and Stand Up for Yourself by Sean Stephenson
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